Field Service Operations
Resourcing and Competency
A successful field service provision constantly balances people, places and machine specialty. By maintaining a highly skilled, flexible, friendly field service team – backed up by an ISO9001 accreditment management system and competency matrix, Saturn Turbo Services field service team regularly exceed client expectation.
24/7 helpline and quick response
The Saturn Turbo Services team pride ourselves on speed of response. With our customers experiencing higher and higher operating costs we know that to retain our customers – runtime is critical, and we must respond when needed.
At Saturn Turbo Services, we operate a 24/7 response line. Regardless of the day, time, or location, our clients can rely on Saturn Turbo Services’ support.
Tooling & Equipment
Saturn Turbo Services hold a range of tooling assets, utilised to suit the range of projects we support.
Fast response tool contains focus on first response and troubleshooting, often backed up by larger boxes once the problem is identified.
Standardized tool containers focus on planned outages, build for field service technicians, for field service technicians – perfectly equipped based on many year of experience
Mobile lifting and tooling stores focus on multi-machine or multi-train overhauls where large field service teams require a large volume of tooling and equipment to complete projects with a number of workfaces.
Client Focus
Understanding client needs and expectations whilst working openly, in a collaborative spirit are the foundation of long term working relationships.
Unrivalled Commitment
Understanding the criticality of rotating equipment availability, with a business model setup to respond quickly, efficiently with the aim to provide the ‘best possible’ solution.
Highly Skilled Workforce
With a culture that attracts and retains the best talent, we have and will hold a highly skilled workforce to meet the needs of our clients.